Pattern Furniture Modern Furniture for Home & Office

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Pattern Furniture collects, uses, protects, and handles your information when you contact us or use our website.

Privacy Policy

Last Updated: 06 May 2026

Pattern Furniture respects your privacy. We only collect information that is necessary to provide product information, process orders, communicate with customers, and improve our service.

1. Information We Collect

When you contact us, submit a form, call us, send a WhatsApp message, or place an order, we may collect the following information:

Your name
Phone number
Email address
Delivery address
Product requirements or inquiry details
Payment or order-related information where necessary

2. How We Use Your Information

We use your information only for business and service-related purposes.

To respond to your product inquiries
To provide quotations and product details
To process and confirm orders
To arrange delivery, installation, or after-sales service
To contact you through phone, SMS, WhatsApp, or email
To improve our website, products, and customer service

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share limited information when necessary for service completion.

With delivery or courier partners for product delivery
With service or installation teams for order support
With payment or transaction support providers if required
When required by law or legal process

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online or digital communication method is completely risk-free.

5. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve browsing experience, analyze website traffic, and understand customer interest. You can disable cookies from your browser settings if you prefer.

6. Customer Communication

By submitting your information or contacting Pattern Furniture, you agree that we may communicate with you regarding your inquiry, order, delivery, service update, or promotional information.

You can request us to stop promotional communication at any time.
Order-related communication may still be necessary to complete your purchase or service request.

7. Data Retention

We may keep your order and communication information for business records, service support, accounting, dispute resolution, or legal compliance.

8. Your Rights

You may contact us to update, correct, or request removal of your personal information, subject to business, legal, or order-related requirements.

9. Third-Party Links

Our website may contain links to third-party platforms such as WhatsApp, Facebook, Google Maps, or payment services. We are not responsible for the privacy practices of those third-party websites or services.